Eurochance100 – An Authorised Scam?

Before you start reading, I wish to implore that if you have a story to share about Eurochance100 or DTD European Services LTD, be it positive or negative, do so at the end, in the comments section. This is my personal view of things and some of the reviews added are also the views expressed by others. 

if you have been a victim of this, failing to share with others is simply to allow more people become victims. I hope your conscience can live with the fact you could save someone and did not?


The day was April 12, 2013 and it was 14:11 (London Time). I was about to go for my lunch break and a call came in. A call that lasted 23 minutes and 2 seconds, and one that I was told will change my fortunes forever.

The caller, a sweet-sounding, very convincing lady. She was calling because it Prizes Eurochance100 scamwas the countdown before the next draw of which I was to win (I cannot remember what it was – an Audi???) and yes a cash prize of £10,000. OK! Money was mentioned and although I could not remember entering any draw, here was this woman with my phone number and who knew my name and DOB. What did I stand to lose? Nothing – or so I thought. The moment I accepted to enter the draw, the real deal is presented. I am also to become part of a syndicate of 100 persons and receive 208 tickets with a guarantee of a minimum of 2 minimum prices a week that are shared between the 100 persons of the syndicate. Furthermore, I was to receive a Haggle Card for life which I could use to claim discounts on all online purchases. You think it is too good to be true right – yes then it is.

Eurochance100 scamRealising that her explanation was sounding to me like rocket science, she asked if I play the lottery, I said NO! She then goes on tell me I will receive all she is telling me by post (the letters and Haggle Card did arrive today). Then came the answer to the question I was dying to ask: What do I have to pay?

Not much really!!! Considering what I stood to win. I was to pay £44 a month for an initial 3 months by Direct Debit beginning 1st of May. Now, my antennae are up, I decide to quickly check them out while still on phone. A quick scan brings up only negative reviews but I decide to play along.

I gave my Sort Code and Account Number, with the assumption that a Direct Debit will not be set if they are fraudulent and all they can do with the number and sort code is pay money into an account. Was I wrong??? So it seems! I was immediately passed over to her ‘Manager’ who seemed to have been waiting right there to welcome me to the fold and to reiterate the message that I should not forget them when I hit the jackpot.


At the face value, it does not look like a scam. The number with which I was called is a London Land-line. The websites all look functional and legitimate  A company Check reveals that it is an active registered Company. But once you begin reading all the reviews that have been written about Eurochance100 and DTD European Services LTD that owns it, you cannot but marvel at the amount of negative reviews there are. NOT A SINGLE person has ever won their millions or their other prizes. (I will be including some of the reviews at the end of this write-up).


The first worry here is that DTD European Services LTD is an authorised UK Company. Its main business is defrauding citizens of their hard-earned money. But they are doing so in a legal manner. How such a company is allowed to operate beats me.  This is nothing but broad day-light robbery.

The second worrying aspect is that to be able to make paperless Direct Debit agreements, DTD European Services LTD has to be a member of AUDDIS (The Automated Direct Debit Instruction Service) which enables organisations to send new Direct Debit Instructions to their customers’ bank electronically, instead of in paper format. What this means is that unlike a Standing Order, where the person’s bank pays to the organisation, with the Direct Debit, the Organisation’s bank makes a request directly from the person’s bank account.

Many people like me could realise this and know this, long before the date of the first withdrawal, hence we can easily cancel the Direct Debit before any attempts are made to collect the money. In such a case, should the Bank pay the money still, the customer is entitled to a refund under the Direct Debit Guarantee.  BUT, should a person not know, like some of those in the reviews expressed, the money is taken out continuously from their account every other month.

The third disturbing aspect is: HOW DTD GOT TO LAY ITS HANDS ON PEOPLE’S INFORMATION – NAMES AND CONTACT NUMBERS WITH EMAIL ADDRESSES? This only goes further to show that somehow, there is some complicity between certain agencies and DTD European Services or they acquire it through phishing. I know for sure I never gave them my information and never entered the draw they claim I did.


There is no doubt that in a capitalist country like the UK, profit maximization is basis for every business. However, I would have thought that a country that prides itself on standards, would be able to protect its own citizens from fraudulent businesses. How DTD European Services LTD operates its Eurochance100 scam unhampered is still a mystery.

To those who erroneously think like I did that it is not possible to set up a Direct Debit on your account using only your name, Sort Code and Account Number, think again. (As I write I just checked my online account and saw that the Direct Debit is already in place, the frequency of withdrawals is UNKNOWN and the amount to be withdrawn is not stated)

  • For those who receive such calls, ask yourself this basic question: Why is this not very popular if it is so easy to win? And the first basic instinct for survival – IF IT IS TOO GOOD TO BE TRUE – THEN IT CERTAINLY IS!
  • If you have received the call, quickly contact your bank and cancel the Direct Debit. Don’t wait another day.
  • Finally, in the Capitalist world, there is no such thing as a ‘free lunch’. If it comes too freely, then check again because you may be paying in many ways than you know. 

While it is left for everyone to make the choice after reading, my wish it to just inform people to be wary. I am lucky I will not be losing money to this. Some people have not been too lucky and some may not be too lucky in the future.

Spread the word and let them know so that they can make an informed decision when entering into an agreement with DTD European Services LTD

DTD European Services LTD

Business Summary

Dtd European Services Limited is an Active business incorporated in England & Wales on 21st November 2006. Their business activity is recorded as Gambling And Betting Activities. Dtd European Services Limited is run by 1 current members. and 1 company secretary. 1 shareholders own the total shares within the company. It is also part of a group.

The latest Annual Accounts submitted to Companies House for the year up to 31/12/2011 reported ‘cash at bank’ of £24,310, ‘liabilities’ worth £4,130,518, ‘net worth’ of £-4,101,008 and ‘assets’ worth £29,510. Dtd European Services Limited’s risk score was amended on 12/10/2012.

Company Register

Status Active – Accounts Filed

Registered date 21/11/2006

Company number 06004362

Type Private limited with Share Capital

Country of registration GB

Previous Names

No previous names.

Company Accounts

Category Small Company

Date filed up to 31/12/2011

Next due date 30/09/2013

Year end date 31st December

Auditor Name King & King

Annual Returns

Date filed up to 21/11/2012


Knoll Business Park
Old Shoreham Road
East Sussex
BN3 7Gs

Telephone: +44 (0) 844 880 2598
Fax +44 (0) 127 360 7361

VAT: 880231931

Registered Office:
DTD European Services Ltd
Incorporated in England No.6004362
Roxburghe House
273-287 Regent St
W1B 2HA London
  1. Lottery Man!
I was working for that company in June and I can garantee you it is a con and a well done one. We where instructed to try to get as many sales as possible and to “dupe” as many clients as possible. On the end of the day if you think about it you are paying £9 pounds a week for 208 tickets but they will only garantee a minimum of 2 minimum prices a week that are shared bettween 100 persons so on the end of the day a minimum price is arround £7. So you pay £9 a week and you will get normally the “big and wonderfull” ammount of
arround £0.90 back so you can see that is a con. On the end of the day remember the rules of life: “If is sounding too good to be truth, probably isn’t”.
2. saggingvenus
HiI received a letter today from Eurochance advising me they have set me up an account and enclosing a Haggle Card.I did get a phone call saying I was in the final for an Audi but the call was at work and I told them I couldnt discuss at the time. They subsequently called me quite a few times on my mobile but I never answered any of the calls.How did they get my details for a Haggle Card and what is a Haggle Card?!I did go to the haggle-card website but did not want to log in as it looked as thought I could be activating an account if I did.

I phoned Eurochance (DTD Eurpean Services) and they confirmed they would cancel my account. I also called my bank and advised them not to agree to any debits/direct debits.

Not sure what else to do – I certainly did not agree to join any such scheme and the girl I spoke to at DTD said all accounts are set up during telephone conversations so they would have to listen to the call to work out what happened. She wasn’t particularly nice about it though and halfway through the conversation, I could hear her tutting at me and almost snorting her disatisfaction at taking my call!

If anyone has any other suggestions (other than reporting to police!) please do give me a shout!

3. tjurek
As I wrote before I don’t judge anything before I give it a try.I did try this, I spend some money to play lotto anyway so I thought there is no differenceFirst of all, this is not a scam, they don’t clear your bank account, and they do pay money into your account every month for what you win, only in my case it was about 4 pounds in 2 months that I participated in this. I have now cancelled my DD to them as I paid for the third month which will be my last one with them.By subscribing with them you join a syndicate of a 100 people. They buy lots of numbers for you and whatever is won on these numbers you get 1/100 part of it.The thing is that at the same time I couldn’t stop myself from buying a ticket for the great roll-over a couple of weeks ago and I won more for 6 pounds by myself than I have for 72 pounds over the last two months with them.

So unless you have a lot of money and are very patient, joining them makes no sense cause your odds increase but the value of possible wins goes down by 99%

4. amanda j.
unfortunately i was convinced but when i tried to log onto web site it came up blank. I went to bank to check direct debits set up and there was none, payment due on 5th may but i will be going the bannk to make sure nothing gets taken from my account
5. Max
Hiya,,, My name is Max and I am from UK.Today 11:38 am 15th March 2012 I had a strange phone call from Euro-Chance-100.UK.Her name was “Sammy Brady” (Indian accent) Her contact number is 0844 880 2598.YOU WON Mr. Max !!!!! Okay I said. What??? You are in the final of winning £10000 good old English money. Mmmmm sounds nice though :o)) But how is this possible I asked ? You did join our competition long time ago…. You remember … Right ? Mmmmm… not really I said ?? Somehow she got all my details such as my: Sir name, my hotmail address, my home address and my phone number too !!!!! Okay,, After the introduction she would remind me that all phones call’s from Euro Chance 100.UK will be recorded. Nice to know :o))Well,,, slowly our conversation changed direction from my first jack-pot to another subject. Now I had the great opportunity to join another competition. A special UK lottery for special customers only where my chances to win a huge amount of money is very close to 100 %. What is your lucky number she asked ? Well,,,,, how many you want I asked her ? I need 5 lucky numbers between 1 and 50. Okay,,, I played along.. gave her 5 lucky numbers. Okay,,

Now the payment. We will draw out £44,00 every month in the next 3 month. You will get 200 chances every month with your special lucky number to win the big jackpot. Wow….. I said,,, really ??? Yes she said, and you can always call me directly if there is anything you don’t understand. I’m here to help and guide you Mr. Max. We will of course call you every week and let you know your winning chances as well. Really I said !!! Yes,, she said. When it’s most convenient for us to call you ? I said Saturday and I was burning for my next question:

Dear Sammy,,, Can I receive a confirmed mail with all instruction’s, winning numbers, receipt for my payment and some guarantees that you only will draw out the £44.00 for the next 3 month ?

Sammy said: We will not contact you by mail. We will call you directly and you can of course see the £44.00 going out from your account every month. You will also receive a letter by post with your winning chances as well. You can always stop by calling my number directly or send a mail to
How is that Mr. Max ? You got your own personally advisor :o) So don’t worry we will take care of everything. Hurray,,, Fine I said,,

Okay,, Mr. Max now I need your card details from your bank card.
First, What is the name of your bank ?


Best Regards,

61 thoughts on “Eurochance100 – An Authorised Scam?

  1. I am disabled and was also conned and lost a fair bit of money. I can’t believe that this is legal. They took more money out my account after I told them to stop. I can’t believe this is still going on I have cried for the last few days as I can’t afford to pay my carers due to the money they took. I just feel left left a fool. I also had money taken at all different days of the week. They have took that much money I don’t know what to do now. I am devastated. They also have took money from nfervthe name lotto social. Absolute scumbags

    1. I am so sorry to hear of your ordeal with this horrible company KIm.

      Not every action of theirs is legal. They simply get away with things because no one cares to scrutinise their actions.

      I will suggest you go to your bank and complain that you told them to stop and they still took money out from your account. Your bank in most cases can recall the money taken. It is not guaranteed but it does work.

      Never give up your money without a fight.

  2. To all!!!!

    I can’t believe it, I have just joined this rip-off firm, only last night! I thought “is this to good to be true” & after reading your first few blogs, my suspicions are correct! I just can’t get over the fact that everything that was said in your first set of blogs, is exactly how they contacted me last night, what a fool!!

    I thank whoever is responsible for setting up this page, so much! You have just saved me a fortune! I’m lucky really, cos my first payment isn’t due for another week, the 1st May, so I have got time to cancel, as today is 25th April. I’m so happy I found this article, THANKYOU!!

    Don’t be so gullible, do not join!!!!!!!!!!!!!!!!!!!



    1. I am glad this has been useful to you Wayne. Do share it with friends so they are also warned.

      Just keep checking your account to make sure they do not reinstate the direct debit.

      All the best and let’s all stay safe from fraudsters

    2. Hi Wayne,

      I’m investigating this company and would love to talk to you about your experience of them. Please get in touch on, reply with a way for me to contact you on here, or ring me at 07568 284 345.


  3. I also fell in this horrible scam! These scroungers got my details from internet i guess. They called me and told me bullshit about lottery and prizes… I said I was not interested at all in playing
    But yesterday I found they have charged me 39 pounds!
    I just cancelled the Direct Debit
    Be aware!

    1. Hi Pablo

      I’m investigating this company and would love to talk to you about your experience of them. Please get in touch on, reply with a way for me to contact you on here, or ring me at 07568 284 345.


  4. the company is based in germany if you use a site called then copy and paste this site ( into the site it will give you a german address which is this Franz-Kirrmeier-Str. 18a Speyer Rheinland-Pfalz 67346 Germany

    now i look at this site here

    this site talks about them being a lotto mafia its a total scam lol but they have opened offices in the uk

  5. they get your details from sites like or sites promise you that you can keep products to test out and review you put your details into their sites and then u click on a button that says that you give them the right to share your details which is giving them the legal right to do so thats how they get ur details

  6. Eurochance100 is designed to allow people who are interested in playing the EuroMillions lottery as part of a large syndicate to do so. We make a very simple promise to our members – for about £11 per week you will be playing, enjoying and sharing the winnings of 208 tickets in the EuroMillions lottery each week.
    Unfortunately we cannot guarantee the outcome of the lottery and the odds per ticket are the same as for any individual purchasing a ticket for themselves. However, given the volume of tickets each syndicate has every week, we can offer certain guarantees for example, all possible combinations of lucky stars are selected for each syndicate. We believe this has its advantages, but we do not claim that this guarantees greater chances of winning.
    If you believe you have better value by playing on your own, then you are not going to find any enjoyment in our system. On the other hand, if you would rather have 208 chances every week to win a portion of the jackpot, then Eurochance100 is for you.
    We comply with all applicable regulations and our terms and conditions are in strict accordance with the requirements of the Gambling Commission for lottery syndicates. DTD European Services Limited which operates the syndicate has been a registered company in the UK since 2006.

  7. I also fell prone to this company as they claimed to have come through another company I use. They 🙂 ave taken 2 x £44 out of my account but after seeing your posts I have now blocked any further money leaving my account via my bank . I’m with Co Op Bank. They were very helpful. I have not asked for return of money as it’s my fault for not checking it out more thoroughly. I have had one payment back in for the Great Sum of £1.04 !!! really going to change my life not!

  8. a scam it is!!!! i had problems logging on to the website and called customer service but she would not help all it seemed was that she wanted to stay on the phone but not listen to what i had to say about not being able to sign into the website then she hung up and was rude. i told her just before she hung up that the company is robbing people of there money people me. people with children to feed bills to pay and people with very little just hopping for a little bit of luck to help them threw hard financial times. forgive me if you think im wrong but shouldn’t i be in control of when i want to cancel something if im paying and not getting a service promised to me. is there anything we can do legally to stop this if so please shear with the rest of us im sure we can all help each other. that was the aim of the game in the first place!!!!!!!!! 07500027418 call me and let me know….. Simon

  9. Posted 15-9-14 My names andrew I also got a call from eurochance100 and yes I payied the £44 for 3 mouth whitch was ok however I try 2x to contact them I had no calls about numbers or letters with my tickets, each mouth as promissed when signing up, today I got though I asked the lady on the phone why was the money leaving my account after the afternoon she said it was because I hadnt written to them to concail but this was not known to me at all. I was stoken bady to so asked for msnager first she said he gone home then changed it to say he was in a meetting (lied) so I was told to call back tomorrow this was costed me big phone bill.As I was talk the lady went quiet when I said how can a winner only win £2.79p as winning money when I was paying £44 I could also here her tutting on other end after a while of me talking with no replys from the lady she then said I cant help you no more and she hang up the phone. I called barclay bank and they are going to try get all my money back.
    Its a con dont exsept this con it stressfull and dame right bad

  10. I would like to say thank you people for exposing this scam.. You have saved me paying more money out to these horrible people. Hope they get what is coming to them.

  11. I was called exactly the same as everyone else,44 pound a month, after the phone call I phoned my bank, they put me through to the security team, told them all about it, they said they would stop them setting up a direct debit, any way to my horror the money went out, so another phone call to the bank, they sort of said sorry, now the money is back in my bank under, (direct debit indemnity,) the bank has now cancelled the direct debit, and says if they try again to take the matter further, meaning canceling my account and setting up a new one, well I guess you can get your money back, just make sure you phone the bank as soon a you realise something is not quite right,

  12. OMG, i got a phone call yesterday.
    The man was so friendly and nice and then when it came to giving my account number and sort code- I didn’t have my card on me when he asked. Then he was becoming angry and kept asking me “are you sceptical about giving me your details” and from that- i had a gut feeling and knew it wasn’t right and I found it extremely weird.

  13. I got a call from them today. I played along for a bit, although I was suspicious. Once he gave me the company name I googled it and upon finding this website along with others regarding them, I immediately stopped the man on the phone and informed him I had googled the company and found it was a scam and that I would like him to remove my details from their system and not ring me again. He told me it wasn’t a scam and I must have given them my details at some point for them to have them, but that he would remove my details anyway, then he hung up.

    I don’t know if he did delete my details, but I hadn’t given him any of my bank details anyway. Hopefully I won’t hear from them again.

  14. I have received a phone call from them , I’m sorry but they are not to blame if they want to rob your money and you let them . Come on people it’s 2014 and you still believe in fairy tells !!!!!! Do not be stupid and give your bank details to no one an if you do it’s onlly your selfs to blame.
    Kind regards

  15. I paid 44 pounds to euro chance the next two months I have cancelled I have stopped payments from bank they sent email back saying I have contract which I never signed so let them take me to court they won’t win its a scam

  16. Wow this is unbelievable, today 08/05/2014, I received a call from the same lady talking about the same story, mentioned in this article in details! I was in shock and told them to withdraw my name from the whole thing! … Thank goodness I didn’t give them my DoB and full name in the first place, in which they send you random emails to people claiming that you will get an expensive electronic gadgets along with extra cash and blah blah blah…These people are scams, although they know my address but they can’t do anything in regards to their illegal actions! … The best thing to do with these people is to ask them more questions than them and they will leave you in peace…..

  17. Hi
    I received a call from them today 30/04/2014. Again very pleasant lady on the phone knew my husbands names etc. Thankfully I’m the sort of person who asks lots of questions back and then requires people to send confirmation by post but never give out any details. So glad that I don’t!
    Telephone number used today was 02073451299. Hope this helps. I will be spreading the word. Many thanks to people who set up pages like this. Good luck all.

  18. Received a call today, very persistent but as soon as they mentioned about giving bank details and said no. They kept on saying that this was not a direct debit and no money would be taken but I just continually said no to providing any bank details and said I was not willing to proceed on a company that I could not check out so ended the call. Just gone online to see this and glad I stuck to my guns.

  19. They called me today telling the same story. Later they asked me which bank I used, and I didn’t see anything bad telling them the name of the bank. When they asked me for my sort code, I refused to tell them and hung up. Is it possible by any chance they can set up direct debit only knowing bank name and my personal details such as name, surname, address? I doubt it but still am worried…

    1. Hi Aneta, I got the call today and went as far as you did. Only gave the bank name but nothing further. Did anything happen to you in the end?

  20. OMG… I just received a call from them and I gave my direct debit details. They said the exact same thing for GBP 44 per month for 3 months. I am a student and thought of some easy money and this is going to kick me bad.

    I just sent them a mail to to cancel, I am not sure about this thing will be cancelled in time.

    If someone has been successful of getting rid of this subscription please help me.

    I am really afraid..

    Thanks in advance..

    1. What bank do you use? I know of barclays, you can cancel/delete the direct debit setup yourself online and also call your bank to
      1. Notify them of the cancellation
      2. Confirm the cancellation was successful

      Then send a mail to the Eurochance company, which I guess is what you have already done to cancel and stop any business with you as you are no longer interested. I just did all of these too.

      I got a mail from the so called Eurochance telling me there is a problem with my direct debit setup and that I should pay the money into their account. This, I have ignored as I have no business with them anymore. As long as they have no access to my account, which my bank confirmed to me, then I am free from worries.

      I implore you to do same ASAP

      1. I just received reply from them as below:
        ” Dear Customer

        Unfortunately we cannot cancel your membership at this time. The reason for this is your secure information is encrypted on our system for data protection and no one can access your details.

        When you receive your personal confirmation documents around the 20th January you will be issued with a unique customer number which we can then use to access your details.

        If once you have read your welcome letter you do not wish to continue with the membership please contact us in writing with your customer number, name and address before the 1st February and we will be happy to cancel your membership without obligation.

        If you have any questions in the mean time please contact us on 0844 880 2598.

        Best Regards,

        Eurochance100 Service

        Yes Snowy,
        I do use Barclays bank and I see no direct debit set as of now…
        I would regularly see if there is any thing that is set up for direct debit and cancel/delete the direct debit instructions.
        Do you suggest me to go to bank and ask the confirmation of cancellation or Should I do it over phone or email to bank?

        Moreover, these guys say as in above reply..they can only cancel my membership once I received my package although I have said I am not interested in any package. Did you also received the same or what?

        Kind regards,

        1. Yes. I receive a letter(welcome letter) from them with a haggle card in it. The letter will carry your Ref/Customer number at the top left corner. If you have not received this, them you probably wait till you do, so you could use it to write them back on the cancellation of any business with them. Meanwhile, go to the bank and tell them not to allow any direct debit setup on your account without your authorization. That way, they wouldn’t have any access to your account.

        2. Yes. I received a letter(welcome letter) from them with a haggle card in it. The letter will carry your Ref/Customer number at the top left corner. If you have not received this, then you should probably wait till you do so, you could then use it to write them back on the cancellation of any business with them. Meanwhile, go to the bank and tell them not to allow any direct debit setup on your account without your authorization. That way, they wouldn’t have any access to your account.

          1. THANK you Snowy,

            I was able to successfully cancel the subscription and no amount has been withdrawn from my account. I also did cancel the DD from online banking. Thanks fro help.


            1. Oh, great. I am glad to know you were able to do that. Congrats. Try to be careful with anonymous or useless calls from people. All the best, Cheers

      2. Hi, Snowy! They called me today telling the same story. Later they asked me which bank I used, and I didn’t see anything bad telling them the name of the bank. When they asked me for my sort code, I refused to tell them and hung up. Is it possible by any chance they can set up direct debit only knowing bank name and my personal details such as name, surname, address? I doubt it but still am worried…

        1. Haha…No, it’s not possible. Millions of people use the same bank you may have mentioned, you therefore have nothing to worry about. just relax. As long as you didn’t give out your sort code and account number, you have nothing to worry about. Meanwhile, you could call your bank and tell them not to allow any direct debit setup on your account without your authorization, that way, you could be double sure. In any case, you are safe. Just try to be careful in giving personal details over the phone to anyone. I hope this helps. Cheers

    2. Omg me too got a phone call today and stupidly went along with it now am worrying of how to cancel. I will email them and go to the bank tomorrow to cancel with my bank and hope this works 🙁

      1. Dear Lynn,

        Its possible to cancel it by emailing them once you received the welcome letter. U also need to cancel the DD set up on your account. This would be helpful to be sure that no amount is deducted.
        So dont worry, make sure u have done everything 3-4 days before the start of coming month.


  21. I just fell for this. I totally forgot I gave them my bank details and all. Now I need to call my bank to stop the direct debit. Meanwhile, 44 pounds has already been taken out of my account on credit with an overdraft on 01.01.2014. I have sent a mail to the Eurochance customer care email to cancel the DD and refund my money as I have not received any goods/services from them, since I was told the games starts on 17.01.2014. The mistake I made was that I totally forgot I had such on my account.

    After I sent the mail, I got a response:

    Dear customer,

    thanks for your message to our service team!

    We take effort to answer your inquiry as soom as possible.
    To provide a better service to you and to track your inquiry, our system has generated an automatic ticket number:

    Ticket# 1032xxxxxxxxxx

    Please always use the “reply”-function of your e-mail programm and leave the subject of the mail header untouched. service team

    I really hope It is not too late and that I will have a refund of my money back into my account ASAP.

    1. I just wanted to ask if you got a reply of cancellation confirmation from them? I just fell prey today.. I mailed them and still I have received the same auto-generated mail.

      1. If you mailed them well in advance of the date your direct debit is due to begin, and you have also not received anything from them, they have no right to take your money. Meanwhile, what you have to do is go to your bank and tell them to stop the direct debit. If you do online banking, you can always monitor your account and shortly before the date, if they by any chance instate a direct debit you can cancel it.

        HOWEVER, just make sure you do not receive any of their ‘tickets’. Make that absolutely clear in your email to them. Should you do this and notify your bank on time, you can rest assured that any money taken from your account is refundable under the Direct Debit Guarantee.

        I hope this helps and good luck.

        1. Dear Kingsley,
          Thank you for the response and guidance,
          But I received the reply below:
          “” Dear Customer

          Unfortunately we cannot cancel your membership at this time. The reason for this is your secure information is encrypted on our system for data protection and no one can access your details.

          When you receive your personal confirmation documents around the 20th January you will be issued with a unique customer number which we can then use to access your details.

          If once you have read your welcome letter you do not wish to continue with the membership please contact us in writing with your customer number, name and address before the 1st February and we will be happy to cancel your membership without obligation.

          If you have any questions in the mean time please contact us on 0844 880 2598.

          Best Regards,

          Eurochance100 Service

          Now, even if I say I do not need the package they say they are going to send it and once I receive the package only I would be able to cancel.
          This is really frustrating, Could you suggest me to call the bank customer care and tell them not to accept any DD instructions from eurochance100/DTD services? Could you please let me know the exact DD name that they going to set up?

          What shall I do now?

          Kind Regards,

          1. Hi Sharat,
            I am sure that with the response you have from them, no attempt will be made to take any money from your account before the 1st of Febrary, 2014. You can relax about the documents they are sending you. They do not qualify as ‘goods’. You just have to make sure you do not make use of anything sent to you such as the Haggle Card that will surely be included in the package. Once you receive them, (which I did receive) you can add the reference number you will find on your welcome letter in your email and resend it to Eurochance100.

            You certainly will not lose any money if they receive your email as soon as you receive it. However, do not forget to forward this initial mail and their response to you in the mail you sent. This is because they may want to claim you did not give them enough notice (which I believe should be 14 days). With these email communications and instructions to your bank not to set up a DD, you are covered should any money be taken out by mistake.

            All the best

            1. Dear Kingsley,

              Thank you for your help and support.
              I received the welcome letter and the same day I mailed them to cancel and I got the reply of confirmation of cancellation. I have cancelled the DD setup via online banking and since then I am successful in getting off from this scheme.


  22. Everything that you have written has happened to and most of it was whilst I was sleeping. I went to the bank the same day and they said that it was too early to cancel as they are not on the system as yet. Please me as I want this to be canceled.

    1. Hi Oniqua,
      I will assume you have not received anything from Eurochance100 yet. You should write them immediately if you are not comfortable with the arrangement. Tell them NOT TO SEND YOU ANYTHING anymore. Meanwhile, keep checking with your bank especially closer to the date when they told you the first DD payment will leave your account, which would probably be the first of the month following your chat with them. On the other hand, if you are using internet Banking, you can check be checking in the area where you have Payments and Standing Orders. This way you will be able to stop them from taking your money.

      I hope this helps. Good luck.

      1. Oh thank you so Mich it does help. They say I have 14days including the the day that it was set up. I was about to call my bank tomorrow to tell them that someone has duebed me and to cancel the direct debit and I was also going to call their customer services too.

  23. Hi y’all, my name is juls and i am just seeing this post online. I have already made a DD payment for the first month (1-Dec-2013), to receive my cards today (15-Dec-2013). Now i don’t wish to continue with this for the next three months to come and i want to cancel it. What should i do. I need advice on the matter. Urgently. Thanks

    1. Hi Julz,
      Did you receive your cards as indicated? Did they contain the first consignment of tickets? If ‘Yes’ to both questions, then all you have to do now is go to your bank and ask them to cancel the Direct Debit. Then write to Eurochanca100 asking them NOT TO SEND ANY MORE TICKETS. If however, they have not sent any tickets yet, then they have no sold you any ‘goods’ for which they are entitled to have collected your money and hence you are entitled to a refund if you notify them you are not comfortable with the whole scheme.
      Note that you entered a verbal contract with them when you accepted that they should send you those tickets. Hence, if they have sent the first ones, you cannot get a refund because you consumed their ‘product’. However, every contract can be broken if a party feels that they were not provided the right information at the time of entry.
      I am not an expert in these matters but I am sure the moment you write to them and talk to your bank, you will be able to save your hard-earned money from going to some people who never worked for it.

      I hope this helps and good luck.

  24. Why is it allowed? Simple, it’s not exactly a scam, were it not for its dubious misleading marketing techniques and pressure sales. why is it not a scam again simply because they do do what they say they are going to do and appear to allow a reasonable time to cancel before commencement of their service and enforcement of their minimum 3 month contract. What they don’t tell you is that 60% of what you pay will be lost in administration and you will not have any entitlement to raffle tickets associated with the entries of your syndicate numbers. Obviously when laid out like this it does not sound so enticing. Technically thats enough money to buy two sets of tickets and win an equal amount to the sum of all their syndicate members winnings, have twice as many raffle entries and still have 20% of sydicate members subscription to pay for overheads. Not bad eah!

    1. Mike I am tempted to agree with your line of reasoning. But then we live in a society where many dubious activities are allowed as long as the people involved pay a good price. The mere fact that a lot of the information is kept away from the person and the person is enticed into a situation they can ONLY LOSE MONEY, makes it a scam in my own reasoning. What difference is this to Advance Fee Fraud? Those doing advance fee fraud also tell you a great deal of truth but then leave out essential element, they also send you something but NEVER to the value of what you are paying for. The worrying part is that these people often prey on the very vulnerable in society, people struggling to make ends meet.

      Think of the disastrous effects the loss of £44 a month for three months, can have on a low income person in these hard financial times. Simply by being in your own words ‘dubious misleading’ qualifies Eurochance100 to be classed as a scam.

  25. Hi I just had the same call. And went ahead with it all giving details of an account I no longer use. I will have the funds ready for the first 3 months and see what the outcome is from that. When the 3 months is up I will close the account which is what I was going to do anyway tommorow. Just out of curiosity I am going to allow the first three months. I do remember a competition but was just for an Audi. Luckily my bank will reimburse any lost amounts under the account setup I have. Just thaught I would let you know and will see what happens from there. I will probably post an outcome too.

    1. Hi Michael,
      Thanks for sharing your experience and your plans with us. It is a good thing you have got the money to spare for the first three months. I will be really grateful if you can tell us your experience.
      Looking forward to it.

  26. i entered the competition and still got nothing back i changed my mind and didn’t want to do it before i found out it was a scam i wanted them to take me off the systems they told me i need a code to do so now they hang up on me when i try i have no idea what to do no payments are supposed to go through till the 4th of October but I’m stressed to the point of taking a epileptic fit i have stress induced epilepsy i really need to be taken off those systems Ive called and called and called but they just hang up on me now and never contact me we basically are going to loose £40.00 a month which we don’t need we got bills to pay any advice?

    1. Dear Alison,
      Thanks for sharing your dilemma. I am not an expert in these matters but I am going to give you some simple guidelines which should help.
      First, contact your bank IMMEDIATELY and ask them to stop the Direct Debit payments. It is best to do so in writing.

      I don’t know at what stage your transactions are with Eurochance100, but if you have received the first consignment of their tickets, then they could claim you have to pay for those, and that would also mean they have already collected an initial amount from your account. However, if you have not received their tickets and you have the letters they sent you by post, it will have a reference number. Use it and write them an email. Use the following email In your mail tell them you have asked your bank to stop the DD payments and CLEARLY tell them to stop sending you any further tickets.

      Keep copies of your letter to your bank and your email communication with them because should any further money be taken from you, you will be entitled to a refund under the DD guarantee.

      I hope this helps. Do feel free to contact me if you don’t understand any of things I have mentioned.

      As a guide, I have here the exact copy of the email I sent to them. I did not need to contact my bank because in my case, I could do it myself via my online banking and I was constantly checking to make sure it was not reinstated. However, they responded to my email agreeing to cancel the transactions and not make any attempts at collecting money from my account. THEY NEVER TRIED!

      Ref. 238805

      Dear Sir/Mme.

      I received the letters you sent to me dated 16.04.2013. I have carefully reviewed the contents and after checking on the reviews your organisation has online, I wish to state here that I am cancelling the Direct Debit that was set up on my account.

      The reasons I am doing this are as follows:

      1. The initial call I received said I entered for a draw (which I could not remember entering) and that the draw will take place that Friday within a few hours from the call I received. Such a draw NEVER took place to the best of my knowledge and till now, I have been visiting your website to see if there is an announced winner and there is none.

      2. The reviews on your organisation are all negative and from 2008 till now, there is no one person who says they ever won anything substantial from your draws. At best I think this is more like a scam. Because all the reviews revealed to me that you take so much from people and end up giving almost nothing. And for one who does not gamble, I cannot even understand all the jargon that is explained in your letter. I therefore may not stand a chance.

      3. The last but one paragraph of your letter says that if I choose to cancel my Direct Debit, it does not release me from having to pay for the goods and services ordered and any outstanding fees following the cancellation. As at this moment, and going by our phone discussion, I will only receive the tickets before the 15th of May. I AM THEREFORE STATING THAT YOU DO NOT SEND ME ANY TICKETS. (If this is what you mean by goods and services).

      I am writing to you 9 days before the first attempt is made to collect money from my account and just a little less than a month before I am due to even start participating in your business. This is to make sure there is no margin for error.

      It was great talking to you people and all the best in your business.


  27. It is a sad situation Daniel, but more worrying because we are never going to understand how scammers have access to people’s data. Worse given that these guys seem to have a legal status to operate their business. The least we can do is spread the word so as many people as possible are aware before the call comes.

    A few weeks back, I received a call from them again. They seemed to be oblivious of the fact that they had encountered me before. Of course I asked them to call back and kept trolling till they stopped.

  28. I felt like such a mug fooling for this, I checked the internet as soon as the conversation was done and found I was scammed. It was mainly because they knew my details when answering the phone. SCAM!!

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